Dr Andrew Clegg
Andy Clegg started his academic career in 1989, registering for a BSc (Hons) Geography degree at the Department of Geographical Sciences at the University of Plymouth. After graduating in 1992, Andrew spent a year working in the Department of Geography and Geology at the Cheltenham and Gloucester College of Higher Education, as an open learning facilitator, where he was responsible for developing a wide range of flexible learning materials. In 1993, Andrew returned to the University of Plymouth to start his PhD, looking at the 'Recession as an Agent in the Restructuring of Tourist Accommodation in Torbay'. In addition to this PhD, Andrew also supported the development of flexible learning initiatives within the Department of Geographical Sciences and at the wider University level. Andrew joined the School of Geography in 1996 and finished his PhD in February 1998. Andrew took over the running of the Geography Department in 2003, and also lead the development of the Tourism Management programme at the University. Andrew's key areas of teaching include: key skills, tourism management, sustainability, destination management and customer service. Andrew is also a Principal Lecturer for Learning and Teaching.
In addition to his work in the department, Andrew is also an external trainer for the VisitBritain, and is national master trainer for Welcome Management. Andrew has developed strong links with the public and private sector in the local area, and is currently working on a range of tourism projects, including Arun District Council's Holiday at Home Initiative. Within the last year, Andrew has undertaken research focusing on the economic impact assessment of the Goodwood Festival of Speed, and has recently finished a study for Arun District Council, looking at community attitudes towards tourism in the Arun District.
Andrew has also worked with Tourism South East on developing the rural tourism project in the region. In particular, Andrew has helped to develop training and awareness days highlighting the value of Areas of Outstanding Natural Beauty (AONBs). Andrew is also the national master trainer Welcome Walker and Cyclist.
Elsewhere, Andrew is also a member of the Tourism Management Institute, and is currently sitting on the national TMI CPD advisory group. In 2007, Andrew was also nominated in the National Training Awards for work undertaken for Tourism South East.
Consultancy: Research, Business Support and Training for Tourism Enterprises
2001-current: The Green Training Company
Business development providing training to businesses to support accreditation in the Green Tourism Business Scheme.
2006: The Economic Impact of the Goodwood Festival of Speed
Working with the Goodwood Estate to examine the economic impact of the Festival of Speed and Revival meetings.
2006-current: Holiday from Home – Developing the VFR Market and Local Awareness in Arun
Working with Arun District Council to develop and deliver a training programme designed to raise industry awareness of the local tourism product in the Arun District, as part of a £95,000 project fund secured by the Council.
2003-current: Welcome Management Redevelopment & Delivery for the Regional Tourist Board Partnership
Working as a part of a project team, including Tourism South East and Customer 1st International, on the national redevelopment of the Welcome Management programme, part of the wider Welcome to Excellence family of training programmes. Master trainer for this programme at a national level.
2005-current: Rural Welcome Training Delivery
Delivery of tourism-related packages tailored specifically to the needs and interests of rural tourism businesses, seeking to enhance business competitiveness, networking, and sustainable tourism development.
2002-2005: South East England AONB Sustainable Tourism Project
External consultancy work for the Countryside Agency and Tourism South East through the South East AONB Sustainable Tourism Project. Involved in the development of CD-ROM and web-based support materials. Following the successful launch of the programme in 2002, the programme has expanded across the South East region.
2003-2004: European Social Fund - Quality Edge ‘Improving Tourism Skills in West Sussex’
Currently supporting the Quality Edge programme in West Sussex by delivering training and bite-size workshop sessions on a range of topics of interest to the local tourism industry including the Euro, the Disability Discrimination Act, Customer Service and Information Technology. I have also supported the programme through training needs analysis to local tourism businesses.
2001-current: Welcome Farmer
Qualified to deliver Welcome Farmer across the South East region. This is a one-day training programme to help local producers maximise sales at local Farmers’ Markets.
2001-current: Welcome Walker and Cyclist
I have been the regional master trainer for the Welcome Walker and Cyclist for Tourism South East for the last six years. Developed the materials for the national launch in 2005, and now the national trainer for the programme.
2001-current: Green Advantage
I am the national master trainer for Green Advantage and currently deliver this programme across the South East region.
Research and Publications:
Clegg, A. (2007), Creating Inclusive Modes of Assessment – A Case Study of Training Materials Development Linked to Widening Participation, National Subject Centre for Hospitality, Leisure, Sport and Tourism, Towards Learning Creatively Project (www.creativeassessment.org.uk) (in preparation)
Clegg, A. (2006), Engaging with the Host Community, PEP Talk, December, PEP, Chichester.
Clegg, A. (2005), Destination Development Planning, Wake-up to Enterprise, SEEDA, Guildford.
Clegg, A. (2005), Bognor Regis or Bust, Inside Business Magazine, Summer, Worthing.
Clegg, A. (2004), Reflections on Embedding Scholarly Activity in Teaching and Learning Strategies, Planet, Subject Centre for Geography, Earth and Environmental Science, University of Plymouth, Edition 7, No. 12, pp. 3-5.
Clegg, A. and Collier, B. (2003), New Forest AONB Awareness Pack and CD-ROM, support materials developed by the Island 2000 Trust and University College Chichester for the South East AONB Sustainable Tourism Project.
Clegg, A. and Collier, B. (2003), Isle of Wight AONB Awareness Pack and CD-ROM, support materials developed by the Island 2000 Trust and University College Chichester for the South East AONB Sustainable Tourism Project.
Clegg, A. (2003), Accommodation and the National Trail Network - A Report for the Countryside Agency, Tourism Department, University College Chichester.
Clegg, A. (2002), Green Audit Kit and Green Advantage, Heartbeat Magazine, Summer, Heart of England Tourist Board, Worcestershire.
Arun District Council, Clegg, A. and Grainger, J. (2000): Arun District Council Tourism Strategy 2000-2005, Arun District Council, Littlehampton.
Clegg, A. and Essex, S. (1999): Restructuring in Tourism: The Accommodation Sector in a Major Coastal Resort, A Case Study of Torbay, Devon, International Journal of Tourism Research, Vol. 5, pp. 1-19
Clegg, A. (1996): The Search for Competitive Advantage: Restructuring in the Hotel Industry. Reflections for a New Tourism, Environments for Tourism Conference Proceedings, University of Nevada, Las Vegas, 3-6th June.