You will explore definitions of customer care and quality in the service industries and specifically within organisations working in sport and physical activity. Management principles and skills will be outlined and how to apply them to the workplace.
- Open Days
- Subjects
- View all Courses
- Bridging Course
- Business
- Childhood
- Computing
- Creative Industries
- Criminology
- Dance
- Education
- Engineering
- English and Creative Writing
- Health
- History
- Law
- Music
- Nursing
- Politics and International Relations
- Psychology and Counselling
- Social Work
- Sociology
- Sport
- Stage and Screen
- Teaching
- Study
- International
- International Courses
- Study & Apply
- International Pathways
- Country Specific Entry Requirements
- English Language Requirements
- International Short Programme Unit (ISPU)
- Fees and Finance – International
- International Scholarships
- Student Support
- Visa and Immigration
- Study Abroad and Exchange
- Your Country Representatives
- Life
- Collaborate
- Research
- About
- Information For