Cyber Security and Online Safety
Digital safety is an important part of keeping our university community secure.
Cyber security is about protecting the devices we use, such as smartphones, laptops, tablets, and computers, and the online services we rely on for study, work, and daily life.
It helps prevent unauthorised access to personal and university information, and reduces the risk of fraud, identity theft, and data loss.
As much of our learning and communication now takes place online, taking simple steps to stay secure is more important than ever.
Think before you link
We live in a highly connected world where information is constantly created, shared, and exchanged.
Before clicking links, downloading attachments, or sharing information, ask yourself:
- Do I know who I am connecting with?
- Is this email, message, or website genuine?
- Am I sharing personal or university information securely?
- Could this be a phishing attempt or scam?
If something doesn’t feel right, pause and check before proceeding.
If you believe your university account has been compromised, please contact the university immediately via (01243) 816222, email at help@chi.ac.uk, or in person at the Learning Resource Centre counters.
If you receive a suspicious email or message
If you receive a suspicious email or message:
- Recognise the warning signs (unexpected links, urgency, spelling errors)
- Report it to the university immediately via (01243) 816222, email at help@chi.ac.uk, or in person at the Learning Resource Centre counters
- Remove it by deleting the message once reported
Dealing with cyber crime
For national advice on staying secure online and dealing with cyber incidents, visit the National Cyber Security Centre (NCSC) website.
If you believe you have been a victim of fraud or cyber crime, you can report it to
Report Fraud UK, the national reporting centre for fraud and cyber crime.
Reporting serious incidents
If cyber activity involves threats, harassment, or immediate risk, contact:
- Police: 999 (emergency) or 101 (non-emergency)
- Campus Safety Team
Emergency (on campus): (01243 81)6363
Non-emergency support: (01243 81)6222
Email: help@chi.ac.uk
