Professional Services

List of services

Academic Registry

Contact

Su Longden

Academic Registrar

Tel:01243 816020

Email:s.longden@chi.ac.uk

Academic Registry has responsibility for ensuring that records for all students (undergraduate, postgraduate and research) across our provision, including collaborative partners, are accurately maintained and complete from the time an applicant becomes a registered student through to final award.

The Academic Registry team provides a professional, proactive and high quality service to students, staff and other visitors both in person, via email, telephone or written correspondence.

Academic Registry comprises administrative teams to support the following areas:

  • Student Records, Programme and Modular Records managed by the Student Records Manager: StuRecords@chi.ac.uk
  • Timetabling and Room Bookings managed by the Timetabling Systems Manager: timetable@chi.ac.uk
  • Academic Registry are located on the Bishop Otter Campus, Chichester: Modular@chi.ac.uk

Education Policy, Quality and Partnerships

The remit of the Education Policy, Quality and Partnerships office is to operationalise the administrative procedures through which the University’s academic rigour and excellence in teaching and learning are ensured.

The main activities include programme approval, annual monitoring and periodic review of programmes, Boards of Examiners and the appointment of External Examiners.

We support one main Committee of Academic Board – the Academic Standards Committee.

Our support for students also includes helping those who wish to Appeal against decisions of Boards of Examiners.

We also manage academic malpractice, mitigating circumstances, and complaints from students in particular areas including those referred on to the Office of the Independent Adjudicator.

Who we are

Estate Services

The Estate Management team provide a wide range of support service functions including the following:

  • Residential management
  • Security
  • Cleaning
  • Porterage and caretaking
  • Long-term maintenance
  • Leases and licenses
  • Capital Development
  • Statutory compliance
  • Energy and carbon management
  • Repairs and grounds maintenance.

Finance

The Finance team  maintains financial systems and records in line with statutory and funding body requirements and supports the effective planning and management of the university by providing financial advice and information.

Supplier invoices for services and goods should be sent to accountspayable@chi.ac.uk

Customer purchase orders should be sent to salesledger@chi.ac.uk

Management accounts and procurement

  • Procurement support – tenders, supplier relationships, value for money exercises.
  • Management accounts – monthly finance reports, budgeting and planning support, pricing and costing support (including TRAC).

Health, Safety and Sustainability

The Estate Management team provide a wide range of support service functions including the following:

  • Provide and maintain safe systems of work.
  • Ensure safe means of handling, use, storage, and transport of articles and substances.
  • Provide information, instruction, training and supervision.
  • Provide safe place of work including safe access and egress.
  • Provide and maintain safe working environment and adequate welfare facilities.

Jon Witton
Health and Safety Manager

Tel: 01243 816488
Email: j.witton@chi.ac.uk

Human Resources

We aim to support staff and managers in all human resources aspects of their work and life at the University. The department covers the areas of HR Services, Occupational Health and Wellbeing, Equality and Diversity, Staff Development, Environmental Health and Safety & Sustainability.

IT Services

IT Services supports learning, teaching, and professional Services with technology infrastructure systems and services.

Getting help with IT

Help and advice to support you in using IT is readily available. There is extensive online help, or you can contact us via the Support and Information Zone.

The SIZ provides face-to-face service via the counter in each Learning Resource Centre, and can also be contacted by email, telephone on (01243) 816222, or through our self-service portal.

Who we are

Learning and Information Services

The Department of Learning and Information Services (LIS) is responsible for the Learning Resource Centres, main reception and Support and Information Zones (SIZ), Library Services, and IT.

Planning

In Planning we collect, analyse and report data and management information for both student related statutory returns and for internal use.

Student Recruitment and Admissions

Student Support and Wellbeing

As a student you could benefit from specific types support, such as:

  • sorting out your finances
  • managing a disability
  • looking after your health
  • getting through a tough period
  • planning your future
  • or a host of other needs and combinations of needs.