Support and Information Zone

The Support and Information Zone (SIZ) is your first point of contact for many University services and is available for extended hours, weekdays and weekends. The SIZ is our main reception area and is physically located within our Learning Resource Centres on both campuses, but is also accessible via telephone and email.

You will find friendly supportive staff able to assist with many aspects of University life, including: general IT and library support, guest IT accounts, queries relating to Academic Registry or finance and appointment bookings for a full range of student support services (careers, disability and dyslexia support, international and financial support, counselling and health) 

LRC Opening Hours

Opening Times* Weekdays Weekends
Semester Time 08:00 - 22:00 10:00 - 19:00
Non Semester 08:00 - 17:00 Closed

* Please note that the closing down procedure will start approximately 30 minutes before closure, which includes closing telephone lines

Additional Opening Hours from March

Contact the SIZ

There are several ways to contact the SIZ service:

Telephone: (01243 81) 6222
Online: Support Me through Moodle or Staff Intranet
In person: SIZ counter, Learning Resource Centres
Social Media: Find us on Facebook and follow us on Twitter

Head of Service: Vito Mastrolonardo


SIZ services

Feedback SIZ User Guide
Complaints Guidelines IT Support & self service
Confidentiality Statement Library
Lost Property Guide Student and Mental Health
Charges Counselling
Customer Service Standards Equality and Diversity
LRC Code of Conduct Dyslexia and Disability Service
Advertising and Promotion Guidelines Careers 
SIZ Engagement Strategy Volunteering
Equipment loans Fees and Finance
Customer Services Charter International support
  Car parking regulations


For more specific information for current students please visit our moodle page, or for staff our Intranet page.