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Accessibility Statement

This accessibility statement applies to the University of Chichester main website (chi.ac.uk). 

How accessible this website is 

We know some parts of this website are not fully accessible: 

  • You cannot modify the line height or spacing of text 
  • Some images may not have alternative text  
  • Unable to navigate top menus using a keyboard 
  • Slide-in navigation menu doesn’t work when zoomed-in more that 125% 
  • Some text not visible when zoomed in 
  • Some information is supplied only in PDF format 
  • Some buttons missing names 
  • Some “skip to main content” buttons not working 
  • Unable to access some content via a keyboard 

Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

We’ll consider your request and get back to you in 14 days. 

 

If you cannot view the map on our homepage or ‘How to Find Us’ page, call 01243 816000 or email help@chi.ac.uk for directions. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us

Using this website 

This website is run by University of Chichester. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • Navigate most of the website using speech recognition software 
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 

Technical information about this website’s accessibility 

The University of Chichester is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Disproportionate burden

The University of Chichester is planning a full redesign and build of the University website. The new website is planned to go live by winter 2021. Until the new website is live, please contact website@chi.ac.uk or call 01243 816464 if you need support with accessing any information. 

Navigation and accessing information 

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not possible for users to change text size without some of the content overlapping. 

Interactive tools and transactions 

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag. 

Our forms are built and hosted through third party software and ‘skinned’ to look like our website. This fails WCAG 2.1 success criterion 1.3.1 (information and relationships). 

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations, and the new website will meet all accessibility criteria. 

PDFs and other documents 

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

Live video 

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Issues with images 

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 

We plan to add text alternatives for all images by December 2020. When we publish new content we will make sure our use of images meets accessibility standards. 

What we’re doing to improve accessibility 

The University of Chichester has set up a Digital Accessibility Working Group to oversee digital accessibility improvements. Their purpose is to review how users can access the website and whether the website fits in with accessibility guidelines.  

This statement was published in December 2019. It was last updated 1 September 2020. 

How we tested this website 

This website was last tested in September 2019. The test was carried out internally by the Digital team at the University of Chichester.  

We tested a sample of all our page templates on the website. These templates include:  

  • Content and expanding template 
  • Content template 
  • Course page template 
  • Course search template 
  • Department landing page template 
  • Gallery template 
  • Homepage template  
  • Section page template 
  • News story template 
  • Staff profile page template  

We tested our main website platform, available at chi.ac.uk.