Parent’s Guide to Clearing

Clearing offers an alternative route into university for students navigating various situations - whether they didn't get the grades they hoped for, exceeded expectations or have decided to go in a different direction.

Your support and reassurance are crucial during this uncertain time. This guide will help you navigate Clearing confidently and provide the right support when it matters most.

 

parent and child looking at computer screen

Key Dates

Clearing Timeline

June

UCAS main scheme applications close at the end of June.

Applications submitted after this will automatically enter Clearing. 

July

Clearing typically opens early in July.

If your child already has their grades, they can now start contacting universities. 

Students who are waiting for Results Day can now start researching Clearing courses. 

August

Results Day takes place in mid-August.

All students looking to apply through Clearing can now contact universities on their Clearing hotline. 

October

Clearing closes in late October. 

After this date, individuals can no longer add a Clearing option to their UCAS Hub. 

What to Expect

Before results day

As Results Day approaches, students may experience a mix of emotions, especially if they’re concerned about not achieving the grades they were hoping for.

Here are a few ways you can support them during this time:

  • Encourage the student to consider creating a 'back-up' plan. If they're feeling anxious about their results, knowing the steps they'll take if things don't go as expected can help reduce stress and provide a sense of control.
  • Do your research. Take the time to research universities and the entry requirements for the course the student is interested in. This knowledge can help you offer informed suggestions or advice if they ask for guidance on the day.
  • Provide reassurance. Remind them that Clearing is a standard, common process and should not be seen as a setback. It's a valuable opportunity for many students to secure a place at the right university, and they are not alone in navigating this stage.

What to Expect

On results day

Supporting your child on Results Day, especially if they're going through Clearing, can feel challenging, but it's incredibly important.

Here are some key ways you can offer the best support:

  • Stay calm. If the young person hasn't done as well as they hoped in their exams, they may begin to feel anxious. It's important that you're a calming presence, reassuring them that other options are available to them.
  • Sit with them when they make the calls. While the student will need to speak with the admissions department directly, you can provide support by being available nearby if they need you.
  • Talk through any offers. When they've received offers from the universities they've contacted, sit down together and discuss them. Allow the student to assess the pros and cons and remind them that the decision is theirs and does not need to be rushed.

What to Expect

After results day

Now that the young person has secured a spot at their chosen university, it's time to celebrate! A little celebration can go a long way in easing any lingering anxiety before preparations begin for September.

As they get ready to start their first term, here are a few helpful things you can do together:

  • Apply for student finance. Make sure they've submitted their application and provided all the necessary documents.
  • Sort out accommodation. Apply promptly to secure your spot in student halls or private accommodation. At the University of Chichester, we guarantee accommodation for all Clearing applicants, so you can relax knowing your housing is taken care of.
  • Start packing. Consider what they'll need for university life and start gathering essentials.
  • Check course requirements. Read through the course details and purchase the recommended books or materials.

Checklist

Clearing call checklist

Knowing what to say during a Clearing call is essential to help the student feel calm and confident throughout the conversation.

Although it's important for supporters to let the student take the lead on the call, there are steps you can take beforehand to ensure they are fully prepared. Ensure they have ready:

Their UCAS ID and Clearing number

Universities will use this information to identify the applicant and access their details.

Grades (and UCAS points, if applicable)

This will help universities assess their eligibility for available courses.

Pen and paper

The university may share important details regarding who to contact next or follow-up steps, which need to be noted.

Personal statement

This can be helpful to reference during the call, especially if the university requests additional information about the applicant's motivations and background.

Frequently Asked Questions

Clearing FAQs for parents and supporters

Once your child has found a course they're interested in, they will need to call us directly.

If we can offer them a place, your child will be given a verbal offer. They can then accept this offer through UCAS Track. 

Stay calm and organised by keeping track of all offers, deadlines and communications with universities. 

Due to data protection and privacy rules, we will need to speak directly with the student, unless permission is granted to speak with you. 

No. Clearing is also available to students who change their mind about a course or university, or want to apply for the first time after 30th June. 

Your child can still apply for student finance if they go through Clearing.

However, any changes to the course or university should be updated with Student Finance as soon as possible. 

Once a verbal offer is made, your child must go to their UCAS Hub and formally add us to their Clearing choice. Only then can the offer be confirmed. 

First and foremost - listen. 

Offer reassurance and remind them that many successful students and professionals' stories didn't follow a linear path.

Clearing is a second chance, not a step backwards - and support is most helpful during this time. 

That's completely valid. 

A gap year can be a great opportunity to gain work experience, travel and reflect.

If they plan to reapply next year, encourage them to research courses early and keep track of any deadlines or admissions changes. 

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