Support and information zone

Head of Service: Vito Mastrolonardo (v.mastrolonardo@chi.ac.uk)

The Support and Information Zone (SIZ) is your first point of contact for many University services. The SIZ is our main reception area and is physically located within our Learning Resource Centres on both campuses.

The SIZ and LRC opening hours can be found on the Help website. 

There are several ways to contact the SIZ service:

• (01243 81) 6222
• help@chi.ac.uk
• Online: Support Me through Moodle or Staff Intranet
• Find us on Facebook and follow us on Twitter​

More specific information for current students can be found on Moodle, or the Intranet for staff.

Services available via SIZ

• SIZ User Guide
• IT Support & self service
• Library
• Student and Mental Health
• Car parking regulations
• Inclusivity, Equality and Diversity
• Dyslexia and Disability Service
• Careers
• Fees and Finance
• International support

Policies

• Feedback
• Complaints Guidelines
• Confidentiality Statement
• Lost Property Guide
• Charges
• Customer Service Standards
• LRC Code of Conduct
• Advertising and Promotion Guidelines
• SIZ Engagement Strategy
• Equipment loans
• Customer Services Charter
   

Tweets by @SIZ_chiuni