Support and information zone

Head of Service: Vito Mastrolonardo (v.mastrolonardo@chi.ac.uk)

The Support and Information Zone (SIZ) is your first point of contact for many University services. The SIZ is our main reception area and is physically located within our Learning Resource Centres on both campuses.

The SIZ and LRC opening hours can be found on the Help website. 

There are several ways to contact the SIZ service:

• (01243 81) 6222
• help@chi.ac.uk
• Online: Support Me through Moodle or Staff Intranet
• Find us on Facebook and follow us on Twitter​

More specific information for current students can be found on Moodle, or the Intranet for staff.

Services available via SIZ

• SIZ User Guide
• IT Support & self service
• Library
• Student and Mental Health
• Car parking regulations
• Inclusivity, Equality and Diversity
• Dyslexia and Disability Service
• Careers
• Fees and Finance
• International support

Policies

• ​Feedback
• Complaints Policy
• Lost Property Guide
• Charges
• LRC Code of Conduct
• SIZ Engagement Strategy
• SIZ Equipment Borrowing:Terms & Conditions
• Customer Services Charter
• LRC Usage Policy
• SIZ Confidentiality Statement
• Customer Service Standards
• LRC Promotional and Advertising Guidelines

Tweets by @SIZ_chiuni